How to activate and reset DStv decoder after subscription/payment in Nigeria

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Dstv is a renowned pay-TV in Nigeria. There are several reasons for this and one of them is its quality.

Using satellite reception, the cable tv provider boasts of unwavering effectiveness. In Nigeria, it’s rated best for top league football viewing.

Despite all the worship and recommendation, activating your package after subscription might be tedious and time-wasting especially if you are in wait for it to be automatically activated by the cable service providers.

Before shedding some more light on activating a DStv decoder, let’s go through the basics of renewing your subscription through mobile banking.

To initiate such, start by launching your mobile banking app or platform. Log in or sign in to your mobile app or internet banking profile.

From there locate ‘pay bills‘. That should be similar in all banking platform, however. if there’s a deviation locate the tap for bills payment. Upon locating that, select ‘cable tv‘ and choose ‘Dstv‘ from the range of satellite tv displayed.

Next. you have the duty of selecting the DStv package or bouquet you want to pay for. Enter your authentication PIN. You will be notified after a successful transaction has been initiated.

Supported banks include;

Gtbank. First Bank. Zenith Bank. Access Bank. FCMB. Union Bank. Stanbic IBTC Bank.

Payment can also be made through most mobile banking used code or other several channels. 

Activating DSTv Decoder After Payment/ Subscription

To readily activate your subscription after making payment, send “RA Smart Card Number” to 30333

  • Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333.

Now, there are times your subscription had expired and you had been restricted to free channels. Upon renewal of subscription, most of your channels might still be missing. This can be solved by resetting your decoder and it takes no time.

How to reset DStv after payment

Resetting your Dstv can be done in two ways: Via SMS and Via easy service. To start, be sure your decoder is switched on and your SmartCard inserted properly.

Reset via SMS

After payment, message RESET followed by your SmartCard number to 30333. This option works on every phone network service in Nigeria. After a few minutes, your decoder should have been reset and your channels unscrambled.

Via Easy self care

Visit the eazy Self-service website at and select your country. For Nigerians choose ‘Nigeria. Sign in to your account with your Surname or Mobile Number and your SmartCard Number. Next tap on ‘Fix Errors‘.

A box would be provided for your smartcard number, do the needful. Move on and select the “E16” error option. Enter the text displayed in the captcha box or solve any captcha given and click on “fix Error Your subscribed channels should be reset.

Updated: September 15, 2021 — 11:36 am

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